More Evidence of the Informational Needs of Adult Students

Becky Morehouse

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In case you missed it in the end of the year hubbub, there was a very interesting research study completed by Public Agenda, with support from the Kresge Foundation.

In November, the organization released the findings of a report about adult students. A full report of the findings (and implications for educational institutions who serve—or want to better serve—adult students) can be found here.

One of the major findings is that prospective adult students appear to be unaware or, even worse, misinformed, about key factors that could affect their success as they pursue associate’s or bachelor’s degrees.

Below, I’ve highlighted a few data points from the study that support those findings:

  • Less than half (47%) of adult prospective students say that knowing a
    college’s graduation rate is essential to choosing a school. We know,
    and many education experts agree, that an institution’s graduation rate
    is an important and accurate determinant of student success and the
    value of the education the student is paying for. This study finds that
    adult prospective students assume they will graduate, and few worry
    about dropping out.
  • Just 18 % of adults surveyed have used an interactive website, like
    the White House Scorecard, to research schools. These sites, often
    evaluated by education watchdogs, researchers, and advocates, allow
    users to compare colleges and programs based on factors like cost,
    graduation and transfer rates, and the average time it takes students to
    graduate. Instead of these data-driven, bias-free sources, most
    students are gathering and receiving information about colleges from
    family, friends, or TV and billboard advertising.
  • Over half (55%) say “nothing comes to mind” when they hear the term
    “for-profit college.” However, when they learn about what differentiates
    for-profit from not-for-profit schools—particularly in the ways they
    are funded and governed, and some of their student outcomes—focus group
    participants became less trustful of for-profit institutions.

Carolin Hagelskamp, Public Agenda’s director of research and lead author on the research report, sums it up this way, “Policymakers, private foundations and school leaders all spend a lot of money researching and publicizing data about college quality—they see it as critical information for consumers.

Yet these efforts are falling short. The prospective students we talked to wonder how this information is relevant to them—they just didn’t automatically care. Information alone is not going to be enough—it takes time and discussion for people to understand what data means to them and how it can help them make better decisions.”

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