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Vol. 8, no. 22 Stamats QuickTakes™ Insights into Leadership, Strategy, and Integrated Marketing for Colleges and Universities by Dr. Robert A. Sevier, Senior Vice President at Stamats, Inc. (bob.sevier@stamats.com) NEW CLIENTS
Job listings available online at Higher Education Careers. If you have a short position description (100 words or less) you would like posted, please forward it to brandy.huseman@stamats.com. There is no charge for this service. COPYRIGHT, DISTRIBUTION, AND PERMISSION Stamats QuickTakes™ is published by Stamats and is distributed to our clients and colleagues in higher education at no charge. Contents (c) 2005 by Stamats, Inc. Please forward copies of Stamats QuickTakes™ in its
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What Can We Learn About Marketing from Ketchup In this issue OUR FINAL ISSUE IN 2005 This is our final issue of QuickTakes for 2005. Thank you for reading along. It is our hope that you will have a restful and joyous holiday season. STILL TIME TO REGISTER!—DOUBLE FEATURE: TOP 10 MARKETING MISTAKES COLLEGES MAKE & MESSAGES THAT MATTER Please make plans to join us for our final online seminar for 2005. It is a double feature: Top 10 Marketing Mistakes Colleges Make and Messages That Matter. It will be held December 8, 2005 from 1:30-3:30 PM CDT. Please go here for more details. GET IT ON YOUR CALENDAR: STAMATS STRATEGIC INTEGRATED MARKETING (SIM) CONFERENCE Next year's Strategic Integrated Marketing Conference will be held July 24 (pre conference) through July 27 in Chicago at the Marriott Chicago Downtown Magnificent Mile. We will provide full details in January, but you might want to add it to your calendar now. ON STRATEGY: WHAT WE CAN LEARN ABOUT MARKETNG FROM KETCHUP Every college in the country, at least at one level, is friendly, caring, and supportive. They all purport to have excellent faculty and outstanding instruction. They all have libraries and parking lots and a core curriculum. And to an outsider looking in, they are all virtually identical. We know from reading Trout and others that identical is a death wish and differentiation is critical. His book, Differentiate or Die, makes that case strongly. I always modify the title somewhat, recognizing that colleges are tough, to read Differentiate and Thrive. However, regardless of how it is nuanced the point is critical: If the marketplace does not differentiate you from your competitors, you are in trouble. I believe this is true, important, and essential. But what happens when, no matter how hard you look, you discover that you are not that different? What happens when you discover that you are like ketchup? Most of us are familiar with Heinz Ketchup (see below).
It's red and has those 57 ingredients we have come to cherish. The problem for Heinz is that their ketchup tastes like everyone else's ketchup. Even Sam's Club ketchup. Because of this, it is difficult to charge a premium dollar for sameness. So, did Heniz change their ketchup? No. Instead they changed how they
presented their ketchup. To differentiate themselves they flipped their
lid (see below). Same ketchup. Same taste. New presentation.
But that was the first step for Heinz. As they became more comfortable, and learned to trust the research, they moved on to green ketchup and purple ketchup. And if they haven't done so yet, I think they are likely entertaining salsa ketchup (after all, salsa is the number one condiment in the U.S.)
But there's more to learn. Look at the two bottles of orange juice presented below. Which one grabs your attention? The one on the left or the one on the right. Did you even know there was an orangina? You do now!
One final example: pomegranate. I don't really know what a pomegranate is and I am not sure I would ever want to eat one. But I did buy a bottle of their juice Why? Because the presentation was irresistible.
So, what have we learned here? Well, if you are not that distinctive; if three of your four Ps (product, price, and place) are largely similar to those of your competitors, then you should make sure your presentation is better. In other words, present what everyone else is presenting, but present yours with verve, style, and an attention to detail that is truly mind-boggling. People will notice. Do remember that a great presentation will not protect an inferior product or service. It will, however, give you a chance to engage a market that might otherwise overlook you. WHITE PAPERS AVAILABLE FROM STAMATS One of the most popular features on our Web site is the White Papers we have available as PDFs. The full range of titles are presented below. You can find them at Whitepapers.
An Integrated Marketing Workbook for Colleges and Universities, authored by Dr. Robert A. Sevier, is now available from Strategy Publishing. The book is written for college presidents, administrators, and faculty who are interested in how integrated marketing can help them more effectively build an image, recruit students, and raise dollars. Designed as a workbook—each chapter concludes with a series of discussion points and questions that will reinforce key themes and clarify decisions—the book contains the most comprehensive integrated marketing checklist ever published. In addition, budgeting, an often overlooked topic, is treated in-depth. The book is available from Strategy Publishing at www.strategypublishing.com. Thursday, December 8, 2005 from 1:30 p.m.-3:30 p.m. CDT Double Feature: Top
10 Marketing Mistakes Colleges Make &
Messages That Matter This online seminar is a double feature, two presentations for the price of one. The first session, The Top 10 Marketing Mistakes Colleges Make, will run from 1:30-2:30 PM Central and the second session, Messages That Matter, will run from 2:30-3:30 PM Central. You get both sessions for the single price of $249 per site! Top 10 Marketing Mistakes Colleges Make Messages That Matter: Strategies to Help Get the Word Out For more information about the online conference, please contact Brandy Huseman at (800) 553-8878 or brandy.huseman@stamats.com. You can also check out the Stamats Web site at www.stamats.com. www.krm.com/stamatsRegister today at . Cost: $249
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| ABOUT STAMATS Every year more than 100 colleges and universities trust the team of integrated marketing professionals at Stamats to help them identify, communicate, and keep their brand promises. Stamats services include research, consulting, publications, interactive media, search solutions, and advertising. Stamats. Promises kept. |